Schools FAQ

For Teachers

When you first log in, you’ll be asked to add a pupil. You can do this manually or by importing a .xlsx or .csv file. Our Quick Start Guide goes into detail as to how to do this.

For Pupils

The first time the pupil logs in, they will do a short reading age test. They will then see the programs you have given them access to. The second time they log in they will do a short spelling age test.

How long and how often do pupils play?

Each program takes 10 minutes to play. They should play daily.

How much supervision do pupils need?

Initially, you may need to help them with selecting the program and getting started. After a couple of times, pupils need minimum supervision.

Which programs should pupils play?

If a pupil needs help with reading and spelling, and has limited time, start with the reading programs. If they only have time for one game, start with Engaging Eyes. If they can play two, then Engaging Eyes and Fluency Builder or Reading Unlocked.

They should play either Reading Unlocked or Fluency Builder, but not both.

Do pupils need a diagnosis of Dyslexia?

No. Any pupil who is falling behind in reading can play Engaging Eyes and Fluency Builder/Reading Unlocked.

Is it suitable for pupils with EAL?

Our research has shown it is suitable for pupils with EAL, however not those who are in the early stages of acquisition.

How many pupils can I add?

You have unlimited accounts, so please feel free to add as many pupils as you need. Often, teachers will set up a Test account to try the programs themselves. Just remember you need to log in as Test to access the programs.

What is the Dyslexia Screener?

It is a tool to assess the key indicators of dyslexia. It gives the likelihood of the pupil having dyslexia.

Is it a formal diagnosis?

No, it only gives the likelihood of dyslexia.

What age is the Dyslexia Screener suitable for?

It can be used for pupils age 6+.

Is the report suitable to share with parents?

Yes, the report is designed to be shared with parents.

Does the pupil require supervision while taking the Dyslexia Screener?

Yes. The first section of the screener needs to be completed by an adult. The pupil also needs to focus on the activities to ensure an accurate outcome.

Where can I find the Dyslexia Screener?

The test is located on the Assess tab of the Teacher Dashboard.

Where can I view, download or print the Dyslexia Screener Report?

The report can be downloaded, viewed or printed from the Plan/Do/Review tab. Select the pupil from the drop down menu to view their results and report.

Who should use it?

Pupils who reverse b’s and d’s, skip words or letters or lose their place when they read. It’s suitable for ag 6+

How can I tell if it’s not suitable?

Pupils who get to level 10 on the first or second attempt will not benefit from Engaging Eyes.

How does it work?

To read, you need to focus both eyes on the same point and track across the page. To do this, you need strong eye muscles.

Pupils who struggle with reading often have weak eye muscles and so each eye is looking at a different point on the page. Not only that, the eyes are making around 1,000 eye movements, so their brain is having to interpret lots of different images.

Engaging Eyes gently exercises Pupil’s eye muscles. To see in 3D (the target practice games), you need to focus both eyes on the same point. As Target Practice advances through the levels, the difference in depth between the targets decreases, requiring stronger eye muscles to align the shooter with the target.

Which games do pupils play?

Pupils start with Target Practice A and Eye Tracking. As their eye muscles strength,en the program increases the Target Practice level and they move on to Whack an Alien.

Can it be played on a tablet?

No. Engaging Eyes needs to be played on a laptop or desk top computer. This is to ensure the pupil is the correct distance away from the screen to exercise the eye muscles.

Do you provide the 3D glasses?

Yes, we provide them as part of the subscription. If you need more, just email us and we will send them to you.

What age is Fluency Builder for?

Fluency builder is suitable for age 7+.

How does Fluency Builder work?

Fluency Builder is a phonological awareness program. It goes Beyond Phonics to help pupils hear the individual sounds in words, like g-oa-t.

Fluency Builder exercises all the parts of the brain needed for fluent reading, and targets skills like phoneme manipulation and phonological awareness which been proven to be key to fluent reading.

How do I know if a pupil needs to play Fluency Builder?

The Dyslexia Screener is the best way to determine which programs the pupil should play. However, pupils that struggle to blend phonics should play Fluency Builder.

What age is Reading Unlocked for?

Reading Unlocked is designed for pupils up to 7.

How does it work?

It teaches reading using phonics and phonological awareness. Pupils read and write from the first lesson.

Who is it suitable for?

Pupils who are beginner readers who are already struggling with phonics. Pupils who may need more support to be able to read.

Who is Spelling Tutor suitable for?

All pupils, not just those with SEN.

Is it suitable for pupils with SEN

Yes. Spelling Tutor was created for pupils with SEN, particularly those with dyslexia.

How does it work?

Spelling Tutor uses spaced repetition, writing and self-marking to embed spellings in the long term memory. Spellings are repeated, with ever increasing intervals, until the pupil has spelt them correctly 7 times.

Pupils write sentences from dictation and then mark their own work, which further reinforces the correct spelling.

What words does Spelling Tutor teach?

Spelling Tutor teaches the most common 1,000 words, including all the words on the English Spelling Curriculum.

What do pupils need?

Pupils will need a pen and paper or whiteboard to write their answers.

Pupils self-mark, doesn’t this lead to cheating?

We have a spelling test at the end of each session to check whether they pupil has correctly spelt the words. The pupil types the word into the program (the only time they type).

How fast does Spelling Tutor go?

Spelling Tutor is personalised to each pupil and goes at their pace. Words are repeated until they are spelt correctly seven times.

Who is Times Table Tutor for?

Times Table Tutor is suitable for all pupils, not just those with SEN.

Is Times Table Tutor suitable for pupils with SEN?

Yes, Times Table Tutor was created to be a calm learning environment for pupils with SEN

How does it work?

Times Table Tutor is based on Singapore Maths. Pupils learn their tables using the principles of ‘Concrete/Pictorial/Abstract’.

It uses spaced repetition to transfer the tables from short term to long term memory.

Is it in line with the English Year 4 Multiplication Check?

Yes. It includes mock tests that are similar to those provided by the English Government.

Are subscriptions restricted to a set number of pupils?

No. The licence is a ‘whole school licence’. This means you can add as many pupils as you would like as long as they are on role at your school.

How long do the subscriptions last?

Subscriptions are for a year.

Can I subscribe to one program rather than a bundle?

Yes, we can provide individual program licences.

Are the 3D glasses part of the subscription?

Yes, we provide the 3D glasses as part of the annual subscription.

Whitelisting

If you experience problems with our programs, then you may need to whitelist our programs.

Sometimes school firewalls block access to our websites. Please ask your IT department to whitelist the following sites:

Sites to Whitelist

What are the system requirements?

Engaging Eyes works on PCs, Chromebooks and Macs, but not on tablets or iPads.

Fluency Builder, Spelling Tutor and Times Tables Tutor work on PCs, Chromebooks, Macs, tablets and iPads

If you are experiencing other technical issues, please email info@dyslexiagold.co.uk for help.

I’ve forgotten my username or password

You can find your username and reset your password by entering your email address in to the Reset Password. You cannot change your username.

How do I change the accent?

We offer a variety of accents. Go to Teachers Tools -> Settings and select the accent from the drop down menu.

Where are your servers / Do they have any cyber security certificates?

Our servers are managed by Catalyst2 and are located within the UK

Catalyst2 is fully accredited with ISO 27001 and ISO 9001 which can be seen here

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